Thursday, December 22, 2005

How to Get Your Staff Working Like a Team By Action International Business Coach Michael Bedard

All too often the cry is heard 'you can�t get good people' or 'why can't I get my people to do as I tell them'. Well here's a few ideas that may make life a lot easier.

Consider for a moment, the business owner who has 10 people working in the business, yet they're the ones doing all the work. What's the point!?

Firstly, let's get back to basics. Most people in business will understand how important systems are. Systems are usually responsible for having a business that runs smoothly (and profitably). With systems in place, it's simply a matter of employing people to run those systems. Michael Gerber's fantastic book, The E-Myth, really highlights how important systems are for businesses to be successful. A real life example of course is McDonald's. With a food product that at best, could only be described as average, it is simply a matter of systems that keep it a hugely successful entity.

The point is, get the systems built in your business. If you feel like you're banging your head up against a brick wall, take a look at the systems in your business. Look at the most basic things from answering the phone all the way through to how you produce your product. If your systems aren't clearly defined and easy to understand, how can anyone understand what you want. Preferably write them down and turn them into checklists. This is the basic foundation of business and in turn getting your people to work as a team, something that equals more than the sum of it's parts.

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