Friday, September 30, 2005

The Business Building Process Part 6

5. Allow the system to grow and develop - allow the system to change and grow with use. Ensure that the system is self-correcting and can evolve by itself. Make sure team members keep the system documentation current.

Tips;
1. Don't over complicate the systems or people won't follow them.
2. Use a lot of photos, videos, tapes etc. This may be as simple as printing a computer screen or doing a video of someone doing the task at hand. This will make the systems much easier to follow.
3. Document your system in a "policy and procedures" manual in an easy to access format. And make sure everyone knows where it is kept.


4. TEAM

Building the team is the process whereby you replace yourself in the business. An effective team must share the vision, mission and rules of the business, and, ideally, should contribute to their development and statement. The team must be motivated and function without boundaries to get everyone's mind into the business of solving problems and innovate.

The basis for building an effective team is to develop an organization chart similar to that for the business at maturity using the positions of a public company (Chief Executive, Chief Financial officer, Vice President Marketing etc.) with the roles and position contracts clearly described. Initially you will occupy several of the positions, but as the business grows and people are selected and recruited for the specified positions, you systematically replace yourself until you are only working on strategic functions.

My coaching process will show you how to develop an appropriate organization chart, develop position contracts and, recruit, select, motivate and reward a highly effective team.

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